AI subscription refunds: cancel first, then ask clearly.

Step 1: identify the seller

Check your receipt. If Apple, Google Play or Microsoft billed you, the AI provider may not be able to refund directly. If Stripe or the provider billed you, use the provider's account and support flow.

Step 2: cancel renewal

Cancel before asking for a refund so you stop future charges. Take a screenshot of the cancellation confirmation and keep the receipt email.

Step 3: state the reason

Use plain facts: accidental renewal, duplicate subscription, unable to access paid features, misleading plan page, technical failure, charge after cancellation, or local consumer withdrawal right.

EU note

EU consumers often have a 14-day withdrawal right for online purchases, but digital services can have exceptions once performance starts with consent. Ask anyway if the purchase is recent and explain whether you used the service.

Escalation

If support refuses, reply once with the receipt, account email, cancellation proof and exact requested remedy. Then use the payment platform dispute path only when the charge is genuinely unauthorized, duplicated or not delivered.